Shipping & Delivery Policy
Shipping & Delivery Policy – Swadeshi Meals
Effective Date: 13-08-2025
At Swadeshi Meals, we aim to deliver your meals fresh, on time, and with care. This Shipping & Delivery Policy explains how we handle order processing, delivery times, and related terms.
1. Delivery Areas
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We currently deliver to [Insert Cities/Areas].
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If your location is outside our delivery range, we will inform you before confirming your order.
2. Delivery Timelines
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Orders are typically delivered within [X–X hours] from the time of confirmation.
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Delivery times may vary based on traffic, weather conditions, and order volume.
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You will receive an estimated delivery time at checkout or via order confirmation.
3. Delivery Charges
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Delivery charges, if applicable, will be displayed at checkout before payment.
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Free delivery may be available for orders above a certain amount ([Insert Amount]).
4. Order Tracking
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Once your order is dispatched, you may receive tracking updates via SMS, email, or phone call.
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Our delivery team may contact you directly for coordination.
5. Receiving Your Order
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Please ensure someone is available to receive the order at the delivery address.
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If you are unavailable, our team may leave the package at a secure location or reschedule delivery (additional charges may apply).
6. Delays
While we do our best to deliver on time, delays may occur due to:
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Heavy traffic or bad weather
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Unforeseen operational issues
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High order volumes during peak hours/festivals
We will keep you informed in case of any significant delay.
7. Incorrect or Damaged Deliveries
If your order is delivered incorrectly or arrives damaged, please contact us within 24 hours with your order details and photos so we can resolve the issue promptly.
📧 Email: [Insert Email]
📞 Phone: [Insert Phone Number]
