Terms & Conditions

Terms & Conditions – Swadeshi Meals

Effective Date: 13-08-2025

Welcome to Swadeshi Meals. By accessing or using our website, placing an order, or engaging with our services, you agree to these Terms & Conditions. Please read them carefully.

1. Eligibility

  • You must be at least 18 years old to place an order.

  • By ordering from us, you confirm that the information you provide is accurate and complete.

2. Orders & Payments

  • All prices are listed in [Insert Currency] and include applicable taxes unless stated otherwise.

  • Orders are confirmed only after successful payment or confirmation from our team.

  • We accept payments through secure third-party payment gateways.

3. Delivery Policy

  • Delivery times are estimates and may vary due to traffic, weather, or other factors.

  • Please ensure your delivery address is correct to avoid delays or failed deliveries.

  • If you are unavailable at the delivery time, we may leave your order at a secure location or reschedule (additional charges may apply).

4. Cancellations & Refunds

  • Orders once prepared cannot be cancelled.

  • Refunds are provided only for:

    • Orders not delivered due to our error

    • Items damaged or spoiled before delivery

  • Any refund claims must be made within 24 hours of delivery with proof (e.g., photographs).

5. Food Quality & Allergies

  • Our meals are prepared in a facility that may handle nuts, dairy, gluten, and other allergens.

  • It is your responsibility to inform us of any allergies before placing an order.

  • While we take care to ensure food safety, we cannot guarantee the complete absence of allergens.

6. Use of Website

  • You agree not to misuse our website or interfere with its security.

  • All content, including text, images, and logos, is the property of Swadeshi Meals and may not be used without our permission.

7. Limitation of Liability

  • Swadeshi Meals will not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

  • Our total liability is limited to the amount you paid for the order in question.

8. Changes to Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with the updated effective date.

9. Governing Law

These Terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in [Insert City/State].

10. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: [Insert Email]
📞 Phone: [Insert Phone Number]
🏠 Address: [Insert Business Address]